Work at Home Wednesdays

Work at Home Companies

If you are just starting your search into working at home, a great place to apply is West. They are a company contracted out to perform INBOUND call center duties for various companies. For example, the Home Shopping Network (HSN) contracts West to hire their home based customer service representatives. West is a pretty big company with many work at home opportunities. They offer paid training and if you get hired, you will be payed as an employee rather than an independent contractor. West, like any company, has its positives and negatives. I worked for them for a while and my experience on a whole was a good one. Some pluses include being able to make your own schedule and the flexibility of changing your schedule very easily. Also, some of the lines they offer are open 24 hours a day. For example, the HSN line, which is the line I worked, is open 24 hours a day. This allowed me to have the flexibility of working late at night or very early in the morning around my son's schedule. Also, you can't beat working in your jammies, laying in bed! The negatives are that sometimes it can be very difficult to actually get the hours you need. You sometimes have to resort to stalking the scheduling board to pick up your hours. The pay rate is ok depending on which line you work.

Tip: If you decide to give it a whirl with West, try your hardest to get the HSN line. This is the best line in my opinion. No pressure selling. The customers are long time HSN shoppers so they know the drill and most are really, really nice! I know other West at home employees have had success and enjoy other lines so by no means should you be discouraged if you don't get the HSN line. All I am saying is that if you have a choice, the HSN line is a great one!

How to apply:

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Jerri - Simply Sweet Home said...

Thanks for the recommendation. I've been looking around for work from home opportunities for a while now. Lately I've been looking at the home agent jobs. I've been trying to do my research before I sign up for anything. Plus, I would have to get a home phone line in order to do it. (We just have cell phones) And I'd hate to sign up for a new phone line and then decide not to do the job.

One other concern that I have is that often when people call customer services, it's because they're mad about something, and I wouldn't be too happy if I had to deal with angry people.

But I will look the website over and think about it. Thanks again!